Job Title: Senior Desktop Support EngineerJob Summary

Key Responsibilities
- Install, configure, and maintain desktops, laptops, printers, scanners, and peripheral devices.
- Configure and troubleshoot LAN, Wi-Fi, TCP/IP, DNS, DHCP, and VPN connectivity.
- Install, replace, and upgrade computer hardware components.
- Provide Active Directory user management (user creation, password reset, group policies).
- Perform preventive maintenance and asset management.
- Handle service tickets and ensure timely issue resolution as per SLA.
- Coordinate with vendors and senior technical teams for critical issues.
- Maintain service reports, documentation, and inventory records.
- Provide technical guidance to junior engineers and ensure quality support.

Required Skills:
- Desktop Support
- Windows 10/11
- Computer Hardware
- Hardware & Software Troubleshooting




- Active Directory
- Microsoft Office 365
- LAN/WAN Networking
- Printer Installation & Support
- TCP/IP, DNS & DHCP
- Remote Support Tools

Qualification
- Diploma / B.Sc (IT/CS) / BCA / B.E. / B.Tech or equivalent.

Experience
- 3 to 6 Years

Location
- Ankleshwar
- Experience in onsite IT support and field service.
- Solid troubleshooting and customer handling skills.
- Ability to work independently and manage multiple support requests.
- Willingness to travel within the assigned region if required.
- Good communication and documentation skills.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Sr. Desktop Support Engineer (Ankleshwar)
🏢 care infotech
📍 Ankleshwar