Key Responsibilities:
- Handle issues related to orders, returns, exchanges, and product inquiries.
- Coordinate with warehouse and logistics teams for timely resolutions.
- Maintain accurate records of customer interactions.
- Ensure quick and friendly communication to maintain high satisfaction.
Key Requirements:
- Fluent in English (spoken and written).
- Good typing speed and strong written communication skills.
- Prior customer service experience (preferably in e-commerce or apparel) is a plus.
- Strong interpersonal skills and a customer-focused attitude.
- Must be located in or around Vasai East and able to work from the office.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Leave encashment
- Paid time off
Ability to commute/relocate:
- Vasai, Maharashtra (Vasai): Reliably commute or planning to relocate before starting work (required)
Experience:
- Cutomer Care: 3 years (required)
Language:
- English & Hindi (preferred)
Work Location: In person
📌 Customer Care Executive (Vasai-Virar)
🏢 C P S SHAPERS
📍 Vasai-Virar
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