1. Cleanliness and Organization:
- Ensure cleanliness and tidiness in all guest areas including dining spaces, restrooms, and common areas.
- Regularly inspect and clean surfaces, furniture, and fixtures to maintain a high standard of cleanliness.
- Arrange tables, chairs, and other furniture to optimize space and enhance the guest experience.
2. Food and Beverage Assistance:
- Assist in the setup and breakdown of dining areas before and after meal service.
- Support food and beverage staff with tasks such as serving, clearing tables, and refilling beverages.
- Communicate guest requests and preferences to the appropriate staff members promptly and accurately.
3. Customer Service:
- Greet guests warmly and assist them with seating arrangements and any inquiries they may have.
- Anticipate guest needs and proactively address them to ensure a seamless and enjoyable experience.
- Handle guest complaints or concerns professionally and escalate issues to management when necessary.
4. Team Collaboration:
- Collaborate effectively with other team members to deliver excellent service and maintain a positive work environment.
- Communicate efficiently with kitchen staff, servers, and management to coordinate tasks and ensure smooth operations.
- Assist colleagues during busy periods and offer support wherever needed to uphold service standards.
5. Health and Safety Compliance:
- Adhere to all health and safety regulations, including proper sanitation procedures and food handling practices.
- Report any safety hazards or maintenance issues to the appropriate personnel immediately.
- Participate in training sessions on safety protocols and maintain knowledge of emergency procedures.
Qualifications:
- High school diploma or equivalent in Hospitality or Hotel management.
- Strong commu
📌 Guest Service Associate (Rishikesh)
🏢 AV People Kart Private
📍 Rishikesh
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