Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.;

About the Role

Key Responsibilities
- Customer Onboarding & Enablement- Lead customer onboarding journeys, ensuring seamless setup, integration, and initial success with our AI products.




- Conduct customer-focused sessions, demos, and recommend best practices.
- Build robust relationships with customer stakeholders across technical, business, and executive teams.
- Gather customer feedback and translate insights into actionable recommendations for internal teams.
- Ensure high customer satisfaction and contribute to renewal and expansion opportunities.
- Driving Adoption & Value Realization- Act as a trusted advisor to customers, helping them integrate AI solutions into business workflows.
- Monitor product usage and proactively identify opportunities to increase adoption.
- Collaborate with customers to define success metrics and demonstrate ROI.
- Cross-Functional Collaboration- Partner with Product, Engineering, and Support teams to escalate and resolve customer issues.
- Share customer insights to influence product roadmap and strategy.
- Collaborate with Sales and Customer Success

📌 Product Specialist (Hyderabad)
🏢 Zenoti
📍 Hyderabad