Job Summary

Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Answer inbound customer calls and resolve queries professionally.
- Explain company products and services clearly to customers.
- Generate and qualify leads for the sales team.
- Follow up with interested customers and schedule appointments when required.
- Maintain accurate records of customer interactions in the CRM or company database.
- Achieve daily, weekly, and monthly call and conversion targets.
- Handle customer objections professionally and provide suitable solutions.
- Coordinate with the sales and support teams to ensure customer satisfaction.
- Prepare daily call reports and update management on progress.

Required Qualifications
- Minimum qualification: 12th Pass / Graduate.
- Previous experience in telecalling, telesales, customer service, or BPO is preferred.
- Freshers with excellent communication skills may also apply.

Pay: ₹8,527.61 - ₹30,871.94 per month

Work Location: Hybrid remote in Patna, Bihar (Patna)

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