The IT Service Desk Support Specialist supports Polaris’s worldwide IT operations, providing first-line support to Polaris users with exceptional and professional customer service. This position is 100% technical support for employees and system-generated Service Desk submissions, including documenting procedures and managing incidents to resolution or escalation to a more senior team member.
Key Responsibilities
Skill Requirements
Other Requirements
2+ years of experience working in a corporate service desk setting preferred - General understanding of large computing systems such as IBMi (AS400) preferred - Previous experience supporting a manufacturing workplace preferred - Experience using ServiceNow or similar issue-tracking systems preferred - Availability to work night shifts
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📌 Administrator - English, Arabic, Microsoft Windows (Bengaluru)
🏢 HCLTech
📍 Bengaluru
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