Quality Assurance (QA) Executive / Officer - Key Responsibilities
- Quality Inspection:
- Inspect incoming raw materials, in-process products, and finished goods.
- Ensure products meet company quality standards and specifications.
- Quality Control Documentation:
- Maintain quality records, inspection reports, and test results.
- Prepare daily, weekly, and monthly quality reports.
- Process Monitoring:
- Monitor production processes to ensure compliance with quality requirements.
- Identify defects and recommend corrective actions.
- Testing and Validation:
- Conduct product testing and verification as per quality procedures.
- Ensure testing equipment is calibrated and functioning properly.
- Non-Conformance Management:
- Investigate customer complaints and quality issues.
- Implement corrective and preventive actions (CAPA).
- Supplier Quality Management:
- Evaluate supplier quality performance.
- Inspect incoming materials and coordinate with suppliers on quality issues.
- Compliance and Audits:
- Ensure compliance with ISO standards, company policies, and regulatory requirements.
- Support internal and external quality audits.
- Training and Awareness:
- Train production employees on quality standards and procedures.
- Promote quality awareness across departments.
- Continuous Improvement:
- Analyze quality data and identify improvement opportunities.
- Participate in process improvement and cost-reduction initiatives.
- Customer Satisfaction:
- Ensure products meet customer requirements and expectations.
- Support customer audits and quality-related inquiries.