Position: Business Analyst
Experience: 3+ years
Shift: 1PM to 10PM IST
Main location: Bangalore
Work Mode-5 Days, secured ODC
Employment Type: Full Time
Education Qualification: Any graduation or related field or higher with minimum 3 years of Relevant experience.

Your future duties and responsibilities

Workday Talent Management Support
Support and maintain Workday Talent & Skills business processes.
Configure and manage Workday security policies and security groups.
Troubleshoot and resolve Talent Management-related issues and user requests.
Support Talent Reviews, Goal Management, Performance Management, and Skills Management processes.
Perform data validation and ensure data integrity across Talent modules.
EIB & Data Management
Execute and monitor inbound and outbound EIB loads (straightforward to complex).
Analyze and resolve EIB load failures and validation issues.
Support mass data updates and data migration activities.
Create and maintain reports required for EIB processing.
Production Support & Operations
Manage operational activities including issue logging, tracking,



and resolution.
Prepare issue status reports and communicate updates to stakeholders.
Ensure adherence to SLAs and support processes.
LMS Administration & Support
Support LMS administration activities, including learning assignments, course management, and user access.
Troubleshoot LMS-related issues and learner completion discrepancies.
Monitor and support LMS file-based integrations and data transfers.
Assist with testing and deployment of LMS enhancements.
Integration Monitoring
Monitor upstream and downstream integrations between Workday, LMS, and third-party systems.
Investigate integration failures and coordinate resolution with technical teams.
Validate successful completion of scheduled integrations and interfaces.
Ticket Management & Agile Support
Manage incidents, service requests, and change requests through ServiceNow and/or JIRA.
Create and manage JIRA stories, tasks, and defects.
Parti

📌 Business Analyst (Bengaluru)
🏢 CGI
📍 Bengaluru