Key Responsibilities
- Resolve incidents and service requests raised by end users through the SMT ticketing tool within defined SLAs.
- Deliver high-quality support services while consistently meeting established KPIs and performance metrics.
- Analyze, troubleshoot, and resolve SAP MM functional issues related to procurement and inventory processes.
- Prepare and maintain solution documentation, knowledge articles, and support documents.
- Conduct knowledge-sharing and learning sessions for team members.
- Participate in ad hoc assignments and support activities as allocated by project leads.
- Collaborate with technical and functional teams to ensure timely issue resolution and continuous process improvement.
Required Qualifications & Experience
- Overall 3+ years of experience in SAP, with hands-on involvement in AMS (Application Management Support) and SAP rollout projects.
- Minimum 2+ years of functional experience in SAP ECC MM on AMS/support projects.
- Strong understanding of SAP MM standard business processes and Procure-to-Pay (P2P) lifecycle.
- Hands-on experience in:
- Enterprise Structure configuration
- Material Master and Vendor Master data
- Special Procurement Processes
- Outline Agreements (Contracts & Scheduling Agreements)
- Release Strategy
- Pricing Procedure
- Purchase Requisition (PR) and Purchase Order (PO) processes
- Good understanding of customized business template processes and client-specific SAP MM solutions.
- Working knowledge of cross-functional integration with:
- SAP SD (Sales and Distribution)
- SAP LE (Logistics Execution)
- SAP FI (Finance)
Preferred Skills
- Exposure to SAP technical concepts such as debugging, Workflow, and IDocs.
- Robust analytical, troubleshooting, and problem-solving abilities.
- Excellent verbal and written communication skills.
- Proven customer-facing experience with the ability to interact effectively with busines
📌 SAP Materials Management (Bengaluru)
🏢 UST
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.