Location: Wadala, Mumbai
Company: SOBO Xpert
Experience: 2-3 Years
About the Role
Key Responsibilities
- Manage and maintain customer relationships throughout the sales lifecycle.
- Coordinate with clients regarding documentation, updates, and project-related queries.
- Maintain accurate customer records and update CRM software regularly.
- Follow up with clients to ensure smooth communication and high customer satisfaction.
- Coordinate with internal teams, including Sales, Operations, and Management.
- Resolve customer concerns professionally and in a timely manner.
- Prepare CRM reports and maintain customer data.
- Achieve assigned targets and ensure timely closure of tasks.
Requirements:
- 2-3 years of experience in CRM, Customer Relationship Management, or Client Coordination.
- Strong knowledge of CRM software and customer database management.
- Excellent communication and interpersonal skills.
- Good coordination and problem-solving abilities.
- Ability to work in a fast-paced workplace.
- Target-oriented with a proactive approach.
- Proficiency in MS Excel and Microsoft Office.
- Experience in the Real Estate industry is an added advantage.
- Strong follow-up and relationship management skills.
- Ability to handle multiple clients and priorities efficiently.
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time