Front Desk Receptionist & Telecaller

Organization: Chate's Homeopathy Clinic

Job Overview

Key Responsibilities
- Welcome patients and visitors in a warm, courteous, and professional manner.
- Handle incoming calls and respond to patient inquiries regarding appointments, treatments, and clinic services.
- Make outbound calls for appointment reminders, follow-ups, visit confirmations, and missed appointments.
- Guide prospective patients by providing accurate information about clinic services and doctor availability.
- Schedule, reschedule, confirm, and manage patient appointments efficiently.
- Maintain accurate patient records and update information in the clinic management system.
- Handle billing, payment collection, receipt generation, and basic cash handling responsibilities.
- Coordinate with doctors and clinic staff to ensure smooth day-to-day clinic operations.
- Maintain proper records of patient interactions, appointments, and call activities.
- Keep the reception area clean, organized, and welcoming for patients and visitors.




- Perform data entry and other administrative duties as required.

Qualifications & Skills
- Excellent communication and interpersonal skills.
- Comfortable handling both inbound and outbound patient calls.
- Basic computer knowledge with good typing skills.
- Professional appearance with a positive and patient-friendly attitude.
- Ability to multitask and efficiently manage front desk and telecalling responsibilities.
- Strong organizational, coordination, and customer service skills.
- Ability to maintain patient confidentiality and professionalism at all times.
- Prior experience in reception, telecalling, customer service, or a healthcare clinic will be an added advantage.

Preferred Qualities
- Friendly personality with excellent patient interaction skills.
- Solid follow-up, coordination, and problem-solving abilities.
- Ability to work efficiently in a fast-paced clinic environment.
- Willingness to learn, take initiative,

📌 Front Desk Receptionist (Dadar)
🏢 chate's homeopathy clinic
📍 Dadar