Position: Junior IT Executive
Department: IT Infrastructure & Support
Location: Janakpuri, New Delhi
Employment Type: Full time
Job Summary
Key Responsibilities
Hardware & Desktop Support
- Diagnose and troubleshoot hardware issues related to desktops, laptops, printers, and peripheral devices.
- Install, configure, and maintain desktops, laptops, and computer hardware.
- Perform hardware repairs, upgrades, and preventive maintenance.
- Assemble and configure new computer systems.
Software Support
- Resolve software-related issues and user queries.
- Perform software updates, patches, and antivirus installations.
- Maintain software licenses and ensure compliance.
Technical Support
- Provide first-level technical support to employees.
- Resolve IT-related issues through remote and on-site assistance.
- Escalate complex issues to senior IT personnel when required.
- Maintain IT support tickets and ensure timely resolution.
Networking
- Configure and troubleshoot LAN, Wi-Fi, routers, switches, and network connectivity.
- Monitor network performance and resolve connectivity issues.
- Assist in setting up and maintaining office networking infrastructure.
- Support internet connectivity and network device configuration.
Information Security
- Ensure endpoint systems are protected with antivirus and security updates.
- Support implementation of basic IT security policies and procedures.
- Maintain user access permissions and password management.
- Assist in safeguarding company data and IT assets.
CCTV, Camera & DVR Support
- Install, configure, and troubleshoot CCTV cameras and DVR/NVR systems.
- Monitor CCTV system health and coordinate repairs when required.
- Maintain recordings and support surveillance infrastructure.
Multimedia Support
- Set up projectors, conference room equipment, audio/video systems, and presentation devices.
- Test multimedia equipment before meetings and training sessions.
- Troubleshoot audio, vi
📌 Jr. IT Support Engineer (Vikaspuri)
🏢 D Succeed Learners
📍 Vikaspuri
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