Company: Sujyoti India (P.) Ltd.

Location: Nagpur, Maharashtra (with coordination across Mumbai and Ahmedabad offices) Employment Type: Full time

Department: IT / Operations

About Sujyoti

Sujyoti India (P.) Ltd. is a Nagpur-headquartered industrial supplies and services company (est. 1991) serving the Mining, Power, Metal, Cement, and Fertilizer sectors. We partner with global leaders such as GroundProbe, Dräger, ExxonMobil/Mobil, Flexco, and Rulmeca, and serve marquee clients including Coal India, Vedanta, Adani, Tata Steel, NTPC, and UltraTech. As we scale our operations, we're looking for someone who can own our digital backbone and help us work smarter with AI.

Role Overview

We are hiring a Systems & AI Operations Manager to take full ownership of our Zoho software suite (Books, CRM, Desk, Mail, and related apps) and to drive the adoption of AI tools across the organisation. This is a hybrid technical-operations role — part systems administrator, part process improver, part AI champion — reporting into the leadership team.

Key Responsibilities

Zoho Suite Ownership




- Administer, configure, and maintain the Zoho ecosystem (Books, CRM, Desk, Mail, and any additional Zoho apps in use) end-to-end
- Set up and maintain integrations between Zoho apps and other business systems (e.g., website, payment gateways, third-party tools)
- Troubleshoot day-to-day issues, liaise with Zoho support when needed, and keep the suite running smoothly for all users
- Own data hygiene — clean, structured, and reliable records across CRM, Books, and Desk
- Build and maintain dashboards and reports for sales, finance, and support teams
- Train employees on effective use of Zoho tools and drive adoption across departments

AI Enablement
- Stay current with AI tools relevant to a mid-sized industrial B2B company and recommend what's worth adopting
- Support leadership and team members in using AI tools effectively in their daily work

Process & Coordination
- Work closely with Sales

📌 Systems & Ai Operations Manager (Nagpur)
🏢 Sujyoti India (P.
📍 Nagpur