JOB DESCRIPTION

Ensure accurate, controlled client static data setup and maintenance to enable seamless Cash/Trade processing and issue resolution across global operations.

Job Responsibilities:
- Maintain accurate work logs and track progress against ageing and SLA expectations.
- Investigate exceptions and breaks at transaction and ageing levels to identify root causes and drive resolution.
- Manage BAU workflow and prioritize requests received from CSOs, the Implementation team, and internal departments.
- Execute BAU projects and production back-up tasks assigned from time to time, ensuring timely completion.
- Escalate non-routine situations, risks, or control concerns to supervisors/managers and adhere to required controls.

Required qualifications, skills, and capabilities:
- Graduate with experience in a bank operations workplace
- Strong English written and verbal communication and interpersonal skills, including with senior stakeholders
- Demonstrated analytical ability, attention to detail, organization,



and deadline discipline with a control-focused mindset Proficiency with MS Office, especially MS Excel, and willingness to work WHEM shift (7:30 PM to 4:30 AM) within a global, multi-time-zone team

Preferred qualifications, skills, and capabilities:
- Knowledge of Cash and Trade products
- Experience in client static/reference data setup and maintenance processes
- Familiarity with global systems/mainframes and operational SLAs/controls
- Exposure to BAU project execution and identifying improvements to existing work practices

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transa

📌 Reference Data Specialist (Bengaluru)
🏢 JPMorganChase
📍 Bengaluru