Key Responsibilities
- Greet and welcome visitors in a skilled and friendly manner
- Answer, screen, and forward incoming phone calls
- Manage front desk operations and maintain reception area cleanliness
- Handle incoming and outgoing mail, packages, and deliveries
- Schedule appointments and manage meeting room bookings
- Maintain visitor logs and security procedures
- Provide basic information to clients, customers, and employees
- Assist with administrative tasks such as filing, data entry, and document preparation
- Coordinate with other departments as needed
Requirements:
- High school diploma or equivalent (Associate’s degree preferred)
- Previous experience as a receptionist or in a customer service role is a plus
- Good communication and interpersonal skills
- Professional appearance and attitude
- Ability to multitask and stay organized
- Friendly, patient, and customer-focused personality
Preferred Skills
- Experience with office equipment (telephone systems, printers, scanners)
- Knowledge of scheduling or booking software
- Ability to handle stressful situations calmly
Working Conditions
- Office-based environment
- Standard working hours (may vary depending on company needs)
- May require standing for short periods and interacting with multiple visitors daily