Description & Requirements:
Introduction: A Career at HARMAN Corporate
We’re a global, multi-disciplinary team that’s putting the creative power of technology to work and transforming tomorrow. At HARMAN Corporate, you are integral to our company’s award-winning success.
- Enrich your managerial and organizational talents - from finance, quality, and supply chain to human resources, IT, sales, and strategy
- Augment your comprehensive skillset with expert training across decision-making, change management, leadership, and business development
- Obtain 360-degree support throughout your career life cycle, from early-stage to seasoned leader
About the Role
The Customer Collection Associate is responsible for executing day‑to‑day customer collection activities within Harman’s Finance Capability Center (FCC) environment. This role focuses on timely cash collection,
customer communication, receivables analysis, and issue escalation while ensuring compliance with Harman policies, internal controls, and audit requirements.
The role works closely with internal stakeholders such as Business Units, Sales, and the wider Accounts Receivable team, and supports closing, reporting, and continuous improvement activities. The Customer Collection Associate plays a key role in maintaining healthy customer accounts and supporting overall cash flow performance.
What You Will Do
- Work with global teams across geographies and Harman business units
- Perform daily customer collection activities independently in accordance with documented procedures and work instructions
- Handle incoming customer calls and inquiries related to payments and account status
- Liaise with Business Units and Sales teams to resolve customer payment issues
- Identify, monitor, and escalate customer deductions