Position: Assistant Program Manager

Location: Gurugram

Working Days: Monday to Saturday

Experience Required: 5+ years

Role Overview:
We are looking for an experienced Assistant Program Manager to own the student conversion journey from offer acceptance to final enrollment. The role involves building strong relationships with students and parents, understanding their concerns, addressing objections, and driving conversions through a consultative and high-touch approach.

Key Responsibilities:
- Own the complete post-offer conversion journey, from offer made to final enrollment.
- Engage extensively with students and parents to understand their aspirations, concerns, and decision-making factors.
- Conduct consultative conversations to communicate program value, outcomes, and career opportunities.
- Handle objections around fees, career prospects, program fit, timelines, and competing offers.
- Build trust and maintain strong relationships with prospective students and their families.
- Drive conversions through structured follow-ups, personalized counselling,



and effective stakeholder management.- Collaborate with admissions, academic, marketing, and other internal teams to ensure a seamless student experience.- Identify conversion bottlenecks and contribute to improving the overall admissions process.
- 5+ years of experience in academic counselling, EdTech sales, admissions, student recruitment, or consultative B2C sales.
- Experience in roles such as Academic Counsellor, Admissions Manager, Senior Counsellor, Head of Admissions, or similar.
- Strong exposure to parent-led or family-influenced decision-making processes is highly preferred.-
- Excellent communication, persuasion, negotiation, and relationship-building skills.
- Strong ownership mindset with a demonstrated track record of meeting or exceeding conversion targets.
- Comfortable working in a rapid-paced, target-driven environment.
- Ability to manage multiple prospects through a structured sales funne

📌 Assistant Program Manager (Gurugram)
🏢 PinnacleU
📍 Gurugram