Organization: Financial Services
Job Purpose:
The purpose of this job is to execute sales operations through the Direct channel (builders, connectors, brokers, references, etc.) in line with branch plan and objectives, leading and supporting the Sales Officer team in achieving targets and managing client relationships. This role coordinates with Risk, Operations and Sales Governance teams to ensure compliant and productive sales operations, and portfolio health. It also drives and executes cross-selling across ABHFL and ABC products/ solutions as per branch level objectives and client requirements.
Job Context & Major Challenges:
- Job Context/ Job Challenges:
- Organizational Context- Key Aspects:
- The ABHFL Sales organization works broadly with 3 customer segments - retail (individual) customers, institutional customers (for retail and institutional loan consumers) and builders (for both retail tie-ups and construction finance), with a major share of the business coming from retail customers.
Client segments can also be divided into Salaried and Self-employed, with both of these having very different preferences and needs.
Job Context- Key Aspects:
- Providing housing finance (to buyers), Loan against Property, Commercial Property Purchase, Lease Rental Discounting and Construction Finance (to builders) solutions, ABHFL caters to a diverse range of customer segments through its various service offerings. Additionally, being predominantly retail driven, the business is characterized by high volume of loan transactions and customer relationships. As a result, ABHFL business performance is strongly impacted by people, process and organizational efficiencies, alongside core business drivers such as product/ solution quality, channel and customer relationship management and risk management.
- While unit of sizing up the business is its loan book size, profitability and minimized delinquency are also
📌 Sales Manager-dsa (Maharashtra)
🏢 Aditya Birla Group
📍 Maharashtra
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