Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy perks, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking an experienced BI & Analytics Lead to drive the transformation of reporting, insights, and decision intelligence across the RCM organization. This role will be responsible for building a unified executive insight layer, leading AI-enabled reporting transformation, establishing scalable data architecture, and driving a modern BI operating model that enables proactive business decision-making.
- Primary Responsibilities:
- Build a unified executive insight layer through centralized dashboards,



including the Unified RCM Dashboard and OI RCM One Dashboard, enabling faster and more effective leadership decision-making
- Drive AI-led transformation by achieving reporting rationalization through end-to-end automation across data, insights, and publishing processes
- Establish scalable data architecture with standardized metrics, business definitions, and reusable BI models across the RCM ecosystem
- Enable the shift from reporting to proactive decision-making through predictive insights, automated triggers, and advanced analytics
- Lead capability building, transition management, governance, and operational excellence to establish a sustainable BI operating model
- Partner with business stakeholders to define reporting strategy, KPIs, and analytics priorities
- Ensure data quality, consistency, and governance across reporting and analytics platforms
- Drive adoption of self-service a

📌 Senior Business Analyst (Gurugram)
🏢 Optum
📍 Gurugram