JOB RESPONSIBILITIES:
CORE SALES RESPONSIBILITIES
- Support the meeting of sales targets through
○ Timely creation of quotes, presentations and other required documents/materials
- Support the execution of proactive sales strategies
- Ensure full administrative support for prospective client meetings
- Support company’s sales representatives/business development managers with required documents and materials
- Prepare all data and documents for the accurate and complete hand over of orders for drawings and production
- Update Production Tracker and Delivery schedules with client order details
- Ensure all client documents and correspondence are saved in appropriate folders in the Dropbox
- Maintain internal upholstery catalogues and price lists
- Support the regular updates of company’s sales/product presentations DESIGN & PRODUCTION SUPPORT
- Coordinate and conduct site visits - measurements and markings, and send timely reports
- Support timely approval of working drawings from clients
- Monitor and follow up for client’s timely fabric, finish and hardware selections
- Order fabrics & leather and hand them over in a timely manner
- Coordinate logistics for sending samples and fabric books to clients
- Support the follow up with clients for design & production related queries
- Coordinate and support client inspection visits
- Support coordination between client sites, logistics provider, and internal team for client deliveries
- Track that client’s post-delivery snags and queries are being addressed in a timely manner
MARKETING SUPPORT
- Support the ideation and creation of marketing materials
- Send regular WhatsApp broadcasts
MISCELLANEOUS
- Regularly update organisation tracking systems