Neo Homes is looking for a proactive and responsible Property Manager to oversee the day-to-day operations of our PG properties, ensure smooth occupancy management, maintain tenant satisfaction, and support business growth through effective lead handling and property coordination.
Key Responsibilities
1. Property Operations Management
- Manage daily operations of assigned PG properties.
- Ensure cleanliness, maintenance, security, and operational efficiency.
- Coordinate with housekeeping, cooks, maintenance staff, and vendors.
2. Sales & Lead Management
- Attend all incoming sales inquiries and conduct outbound follow-up calls.
- Manage leads through CRM and ensure timely follow-ups.
- Schedule and conduct property visits for prospective tenants.
- Convert leads into bookings and maintain occupancy targets.
3. Tenant Relationship Management
- Handle tenant onboarding, check-ins, and check-outs.
- Address tenant complaints and resolve issues promptly.
- Ensure a high level of customer satisfaction and retention.
4.
Rent & Documentation
- Coordinate rent collection and payment follow-ups.
- Maintain tenant records, agreements, ID proofs, and documentation.
- Ensure compliance with company policies.
5. Property Inspection & Reporting
- Conduct regular inspections of properties.
- Report maintenance requirements and operational issues.
- Submit daily/weekly reports on occupancy, leads, and property performance.
Requirements:
- 1-3 years of experience in property management, sales, hospitality, or PG operations.
- Solid communication and customer-handling skills.
- Comfortable with field visits and client interactions.
- Basic knowledge of CRM tools, Excel, and WhatsApp Business.
- Ability to manage multiple properties and operational tasks.