ServiceNow HAM Pro Technical Lead

Experience: 8+ Years
Location: Remote
End Client: Genpact

Job Summary

Important Screening Criteria (mandatory)
- We are specifically seeking technical ServiceNow HAM Pro professionals with strong hands-on experience in ServiceNow HAM Pro implementation, ServiceNow development, platform customization, CMDB, Asset Management, Flow Designer, Business Rules, Integrations (REST/SOAP/IntegrationHub), and hardware asset lifecycle automation.
- Profiles with predominantly ServiceNow ITSM development experience and little or no HAM Pro implementation experience should not be submitted.

Key Responsibilities
- Lead ServiceNow HAM Pro implementation and enhancement projects.
- Design and configure hardware asset lifecycle processes.
- Configure Business Rules, Flow Designer, Workflows, and Service Catalog.
- Manage CMDB, asset reconciliation, and data governance.
- Develop and support ServiceNow integrations using REST/SOAP APIs and IntegrationHub.
- Build reports and dashboards for asset management and compliance.




- Collaborate with business stakeholders to gather requirements and deliver solutions.
- Mentor developers and ensure adherence to ServiceNow best practices.

Required Skills:
- 8-12 years of IT experience with hands-on ServiceNow development.
- Strong experience in ServiceNow HAM Pro and IT Asset Management (ITAM).
- Good knowledge of CMDB, hardware asset lifecycle, and asset reconciliation.
- Experience with Flow Designer, Business Rules, Client Scripts, IntegrationHub, and REST/SOAP APIs.
- Experience in ServiceNow reporting and dashboards.
- Solid leadership, communication, and stakeholder management skills.

Preferred Certifications
- ServiceNow Certified System Administrator (CSA)
- Certified Implementation Specialist - Hardware Asset Management (CIS-HAM)
- ServiceNow Certified Application Developer (CAD)

Pay: ₹960,142.34 - ₹2,246,070.90 per year

Work Location: In person

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