Responsibilities:
- Know the logistic Industry Process and operation process
- Understand customer queries and provide effective solutions
- Record and resolve customer complaints
- Maintain customer data and service records
- Follow communication procedures, guidelines, and policies
- Escalate unresolved issues to the appropriate department
Key Skills Required
- Excellent communication skills (Hindi and/or English)
- Good listening and problem-solving skills
- Basic computer knowledge (MS Office, CRM tools, etc.)
- Patience and professionalism
- Ability to work in a team and under pressure
Qualifications
- Minimum 12th pass or Graduate (as per requirement)
- Prior experience in customer service an d logistic is a plus
Salary
- ₹12,000 - ₹18,000 per month (based on experience)
can connect on (phone hidden)/ (phone hidden)
or direct visit to for the interview process between 11:00 AM to 5:00 PM
Vasai HO Address :* A4, Mitul Industrial Estate, Sativali Road, Next to Sai Service, Agarwal Naka, Vasai East - 40128.
Job Types: Full time, Permanent, Fresher
Pay: ₹12,000.00 - ₹18,000.00 per month
Experience:
- Logistics: 1 year (preferred)
- Courier: 1 year (preferred)
- Client services: 1 year (preferred)
- Vendor management: 1 year (preferred)