Key Responsibilities
- Process and dispatch daily customer orders accurately.
- Generate shipping labels and invoices.
- Coordinate with courier partners ( Delhivery, Blue Dart, etc.).
- Pack products carefully and ensure quality before dispatch.
- Track shipments and resolve dispatch-related issues.
- Handle NDR (Non-Delivery Reports), RTO (Return to Origin), and courier escalations.
- Maintain dispatch records and update order status.
- Coordinate with the warehouse and customer support team for smooth order fulfillment.
- Ensure orders are dispatched within the required timeline.
- Perform stock verification during dispatch when required.
Required Skills:
- Basic knowledge of MS Excel and Google Sheets.
- Positive organizational and time management skills.
- Ability to work in a fast-paced environment.
- Strong attention to detail.
- Good communication and coordination skills.