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Team Overview

Role Overview And Core Responsibilities

Key Responsibilities
- Monitoring & Trend Analysis:Track and analyse product monitoring metrics and historical trends to identify patterns, anomalies, and opportunities for improvement.
- Tooling & Dashboards:Utilise monitoring tooling (such as OpenTelemetry) and other observability tools to build and interpret dashboards that provide actionable insights.
- Exception Investigation:Investigate exceptions and outliers in monitoring data to determine root causes and recommend corrective actions.
- Automation:Develop and maintain automated tests and alerts to enhance monitoring coverage and reduce manual effort.
- Impact Analysis:Conduct initial and full impact assessments for potential issues, including root cause analysis and documentation of findings.
- Ad Hoc Analysis:Provide analytical support for online product-related issues, monitoring, testing and other business-critical queries as needed.

Required Knowledge And Experiences

Skills & Experience Essential:




- Experience with monitoring tools and observability platforms (e.g. OpenTelemetry, Grafana).
- Strong analytical and problem-solving skills.
- Ability to interpret complex data and translate it into actionable insights.
- Experience with automated alerting and test frameworks.
- Excellent communication and collaboration skills.

Desirable:
- Familiarity with issue management processes and tools.
- Experience in a data product or technology environment.Knowledge of scripting or programming for automation (e.g. Python, R).

TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an workplace where our associates are in the driver’s seat of their professional development— while

📌 Product Monitoring Analyst (Pune)
🏢 TransUnion
📍 Pune