Core Responsibilities
- Client Outreach:
- Make outbound calls to potential clients seeking visa services.
- Information Sharing:
- Explain visa procedures, documentation requirements, and timelines clearly.
- Lead Conversion:
- Persuade and guide clients to avail visa counselling and processing services.
- Follow-ups:
- Record Keeping:
Skills & Competencies
- Strong communication and persuasive skills.
- Basic knowledge of visa processes and immigration rules.
- Customer service orientation with patience and empathy.
- Ability to handle objections and resolve queries effectively.
- Positive organizational and multitasking abilities.
Daily Activities
- Call prospective clients to introduce visa services.
- Schedule appointments with counsellors or team leaders.
- Track client interest and update CRM systems.
- Report daily call outcomes to supervisors.