Job Description - Admin Executive (Leads Management, Transport Operations & Maintenance)

Position: Executive - Leads Management, Transport Operations & Maintenance

Department: Operations

Reporting To: Director - Operations / Management

Role Summary

The Executive - Leads Management, Transport Operations & Maintenance shall be responsible for ensuring efficient lead management across all digital channels while supervising the day-to-day functioning of transport and maintenance operations. The role requires strong coordination, process orientation, analytical ability, and timely decision-making to ensure seamless operations and an excellent parent experience.

Key Responsibilities

A. Leads Management & Digital Performance
- Own and manage the complete lead management lifecycle across all digital platforms, including Meta, Google, YouTube, website enquiries, and other lead-generation channels.
- Ensure all enquiries are captured, assigned, tracked, and closed within defined timelines.
- Monitor daily lead quality, response time, conversion ratios, and ageing of pending enquiries.




- Coordinate with the Admissions and Counselling team to ensure timely follow-up and optimum conversion.
- Track the performance of all digital marketing campaigns and prepare daily, weekly, and monthly performance reports.
- Monitor SEO performance, keyword rankings, Google Business Profile insights, website traffic trends, and overall digital visibility.
- Coordinate with external digital marketing agencies to ensure timely execution of campaigns and achievement of agreed KPIs.
- Identify gaps in the enquiry-to-admission funnel and recommend corrective actions to improve conversion.

B. Transport Operations
- Supervise the day-to-day transport operations to ensure secure, timely, and efficient movement of children.
- Review transport schedules, route efficiency, vehicle utilization, attendance, and punctuality.
- Monitor GPS tracking, departure and arrival timings, and route adherence.
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📌 Admin Executive (Kakori)
🏢 La Joie, Early Learning Habitat
📍 Kakori