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Role Overview:
The Underlay Expert is responsible for the technical delivery and operational follow-up of network underlay services (e.g., WAN/LAN underlay connectivity, carrier circuits, access links, site connectivity foundations) while ensuring tight control of the related ordering and billing lifecycle.

This role combines deep underlay expertise with strong coordination and governance: the expert drives supplier follow-up, supports underlay-related projects and changes, and centralizes purchase orders, receipts, and invoice tracking through SRM7 to secure cost accuracy, service continuity, and delivery timelines.
- Key Responsibilities:
- Underlay Technical Expertise & Operations




- Act as the Subject Matter Expert (SME) for underlay connectivity services (circuits, access, last mile, carrier services, site connectivity).
- Support design validation, technical requirements, and feasibility with internal network teams and providers.
- Ensure operational readiness: handover quality, service acceptance criteria, and alignment with run processes.
- Provide L2/L3 support coordination for underlay-related incidents, chronic issues, and problem management with carriers/integrators (as applicable).
- Underlay Project & Change Follow-up
- Coordinate underlay-related projects and activities (recent site connectivity, migrations, bandwidth upgrades, carrier changes, contract-triggered changes).
- Track scope, milestones, dependencies, and delivery evidence required for service acceptance and billing validation.
- Organize and facilitate recurring follow-up with stakeholders (network teams, service owner

📌 Network Underlay Operations and Billing Governance Expert (Pune)
🏢 Syensqo
📍 Pune