Education and Qualifications:
- Experience in finance, accounting, collections or any other Accounts Receivables department
Experience required:
2 or more years of directly related experience, preferably in credit/collections
Qualified Skills and Knowledge:
- Requires knowledge of basic accounting principles and has excellent knowledge of cash collection processes and risk analysis practices.
- Excellent credit skills required in areas such as insurance, letters of credit, financing, and legal environment.
- Strong problem solving, interpersonal, and financial analysis skills- Goal oriented, motivated self-starter, with excellent organizational skills and the ability to handle multiple tasks.
- Excellent communication skills to perform calls and negotiation with customers
- Excellent written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers.- Strong PC skills with proficiency in Excel and experience with other Microsoft Office products: Word, PowerPoint, Outlook,
Access
Knowledge of SAP A/R, SalesForce systems highly desirable.
- Fluent English necessary. Knowledge of 1+ other languages is a plus:
- Green belt Certification is a plus.
Key Areas of Responsibility and Roles:
Responsible for all collections activities on 1 or more portfolios of customers. Activities include establishing and maintaining contact with customers (may include travel) concerning open invoices, looking at payment trends and history, timely escalation and/or resolution of disputes and timely escalation of collection issues to the business
Responsible for the accurate cash receipts forecast on the assigned portfolio(s) on a monthly basis
Responsible for ensuring collection and forecast metrics are achieved on the assigned portfolio(s)
- Analysis of financial information and/or any other relevant information of assigned customers in order to assess credit risk and make necessary