Description:
Willis Towers Watson (NASDAQ: WTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets.
- We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the energetic formula that drives business performance.
- Together, we unlock potential.

About the team

The business continuity management (BCM) team provides support and guidance to business teams, underpinned by policy, standards and tools. This enables effective assessment and mitigation of continuity risks, incorporating appropriate recovery strategies. This approach ensures that we can continue to deliver products and services to clients during a disruptive event.

Role Summary





This role sits within the Enterprise Operational Resilience function and is responsible for administration and enhancement of WTW’s operational resilience and business continuity platform (CL360) and its data.

The position focuses on maintaining and enhancing the platform and its trusted data, producing high-quality management information, and driving the continuous enhancement of these elements via AI and automation, in line with WTW’s strategic objectives and ambitions. The role will significantly contribute to ensuring resilience information is accurate, consistent, reviewable and fit for audit and regulatory inspection.

CL360 Platform Administration and Data Quality
- Act as a named administrator for the CL360 operational resilience platform, supporting:
- User access and role management
- Controlled configuration changes (forms, fields, workflows, templates) via back end coding where required
- Basic issue triage, user

📌 Data Analyst (Mumbai)
🏢 WTW
📍 Mumbai