Designation: Associate/Duty Manager - Accounts Receivable (AR)
Department: Finance
Location: Gurugram
Reporting To: Finance Manager / AGM Finance
Experience: 5-8 Years
Qualification: B.Com / M.Com / MBA (Finance) / CA Inter / CMA Inter
Job Summary
Key Responsibilities
1. Accounts Receivable Management
- Manage the complete Accounts Receivable lifecycle from invoice generation to payment realization.
- Ensure timely collection of outstanding receivables from customers.
- Monitor customer ageing reports and proactively follow up on overdue balances.
- Maintain accurate customer ledger balances.
2. Collections & Customer Follow-up
- Prepare collection plans and prioritize overdue accounts.
- Escalate long-pending cases to Collection team with recommended action plans.
- Build and maintain robust customer relationships while ensuring timely collections.
3. Customer Reconciliation
- Perform periodic reconciliation of customer accounts.
- Reconcile invoices, receipts, credit notes, debit notes, and customer statements.
- Resolve disputes related to billing, pricing, quantity,
taxes, and payments.
- Coordinate with customers for balance confirmations.
5. Credit Control
- Monitor customer credit limits and payment behaviour.
- Recommend credit hold/release based on customer risk assessment.
- Coordinate with Sales and Business teams for credit approvals and exposure monitoring.
- Support periodic customer credit reviews.
6. MIS & Reporting
- Prepare Daily, Weekly, and Monthly Accounts Receivable MIS reports.
- Analyze:
- Customer ageing
- DSO (Days Sales Outstanding)
- Collection efficiency
- Overdue receivables
- High-risk customer exposure
- Present actionable insights to management.
7. Cross-functional Coordination
- Work closely with Sales, Operations, Customer Success, Billing, and Finance teams to resolve customer issues.
- Support month-end and year-end closing activities.
- Coordinate with auditors during statutory and internal audits.