Overview:
We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole self.

The Role and Team

The Engineering Operations team within Medallia Cloud Services is looking for a world class Release Engineer to design, drive and own the delivery of the various Medallia platform and self-service products. The role includes the scheduling, coordination and management of releases across various portfolios as well as helping product and project teams to manage and deploy releases into production.

As owner of the Release Management lifecycle, he or she will work collaboratively with the various Medallia R&D; teams along the SDLC: Product Design and Development, Test Engineering, Continuous Delivery, SRE,



Production and Managed Services to design, influence and execute on development and delivery processes and strategies. This position involves regular communication with the various levels of the organization. Therefore, excellent communication skills and robust technical competency are essential.

Responsibilities:
- Support the end to end Feature Enablement process across the Company.
- Partner with Product stakeholders and Engineering Leaders to coordinate and assess Rollout Plan readiness.
- Review Rollout Plans and classify them on any of the different rollout types: Deployment-Phase, EM/PM Manage, Auto-On.
- Manage risk, dependencies and resolve issues that affect end to end enablements and feature flags in general, included but not limited to: scope, schedule and quality.
- Own the Cloud Release Train Enablement schedule, partnering with other Release Managers to understand the deployment phases to production

📌 Release Management, Senior (Pune)
🏢 Medallia
📍 Pune