At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:
Global IS Dep Manager for Service DM IT
:
This role is a critical leadership position responsible for transforming monitoring from a reactive operational function into a strategic business capability that delivers measurable value across ABB.
- The work model for the role is: Hybrid 2-3 days per week at office
- This role is contributing to the IS Services in Global. Main stakeholders are Application Managers/Owners, Infra Managers, Technology & Platform Service Owners, BA Infra Leads, Division IS Managers.
- You will be mainly accountable for:
- Lead and develop a global team of APM engineers, monitoring specialists, platform administrators, and service providers- Create and maintain a multi-year roadmap for monitoring, event management, automation,



and AIOps capabilities- Define and execute the enterprise APM and Observability strategy-
- Build technical competencies in observability engineering, automation, cloud monitoring, and AIOps
- Own global APM platforms including Dynatrace, OpenText, OpenTelemetry ecosystem- Ensure service availability, scalability, performance, and compliance with SLAs and KPIs- Manage monitoring platform contracts, licensing, and vendor relationships and drive cost optimization initiatives and maximize platform utilization- Establish monitoring standards, dashboards, alerts, and operational procedures- Manage departmental budgets and investment planning- Ensure compliance with ABB IS policies, standards, and controls- Maintain audit readiness and operational documentation- Drive continual service improvement using operational analytics and performance data- Establish transparent performance objectives, career development plans, and succession strategies- Engage with senior leadership to ensure m

📌 Is Department Manager for Application Performance Monitoring (Bengaluru)
🏢 ABB Business Services Private
📍 Bengaluru