Job Description - Laptop L2 Engineer
Position: Laptop L2 Engineer
Company: Decacorn Retail (P) Ltd.
Location: B-79, Okhla Phase 1, Current Delhi - 110020
Department: Technical / Refurbishment
Reporting To: Technical Head / Production Manager
Employment Type: Full-Time
Experience: 2-5 Years
Salary: ₹18,000 - ₹30,000 per month (Based on experience and technical skills)
Working Hours: 10:00 AM - 7:00 PM

Job Summary

Key Responsibilities
- Diagnose and troubleshoot laptop hardware issues.
- Repair laptops with faults related to:
- Motherboard (basic to intermediate level)
- Power issues
- Boot failures
- Charging problems
- Display and LCD issues
- Keyboard, touchpad, speaker, webcam, and battery faults
- Replace defective components such as RAM, SSD/HDD, keyboard, LCD, hinges, cooling fans, DC jacks, Wi-Fi cards, and batteries.
- Resolve laptops rejected during Quality Control (QC).
- Install and configure Windows, BIOS updates, and required drivers.
- Perform functional testing after repairs to ensure quality standards.
- Maintain repair records and update job status.




- Follow ESD (Electrostatic Discharge) safety procedures while handling electronic components.
- Coordinate with the QC, Production, and Inventory teams to ensure smooth workflow.
- Meet daily repair targets while maintaining high-quality standards.

Required Skills:
- Strong knowledge of laptop hardware troubleshooting and repair.
- Good understanding of laptop architecture and components.
- Experience in laptop dismantling and reassembly.
- Knowledge of BIOS configuration and driver installation.
- Ability to diagnose and resolve hardware faults efficiently.
- Basic understanding of motherboard troubleshooting.
- Familiarity with major laptop brands such as Dell, HP, Lenovo, Acer, ASUS, and Apple (preferred).
- Good analytical and problem-solving skills.
- Ability to work independently and as part of a team.

Qualification
- ITI / Diploma / B.Tech / B.E. in Electronics, Computer Hardware, IT, or a related

📌 Engineer (Okhla)
🏢 Decacorn Retail (P
📍 Okhla