A Day in Your Life at MKS:
You Will Make an Impact By:
- Provide on-site technical support and maintenance for IT systems and hardware.
- Troubleshoot and resolve technical issues related to software, hardware, and network systems.
- Install, configure, and upgrade IT equipment and software.
- Conduct regular maintenance checks and ensure all systems are functioning optimally.
- Collaborate with the IT team to develop and implement IT solutions.
- Document all service activities and maintain accurate records.
- Ensure compliance with company policies and procedures.
- Handle purchase orders, including processing, tracking, and ensuring timely delivery of IT equipment and supplies.
- Assist with network setup, configuration, and troubleshooting as needed.
Skills You Bring:
- Technical Proficiency:Strong understanding of IT systems, hardware, and software. Proficiency in troubleshooting and resolving technical issues. Knowledge of network setup, configuration, and maintenance.
- Problem-Solving:Excellent analytical and problem-solving skills to diagnose and fix issues efficiently. Ability to think critically and develop innovative solutions.
- Communication:Robust verbal and written communication skills to interact with clients and team members. Ability to explain technical concepts to non-technical users.
- Customer Service:Excellent customer service skills to provide support and build positive relationships with clients. Patience and empathy when dealing with user issues.
- Organizational Skills:Ability to manage multiple tasks and prioritize effectively. Strong documentation skills to maintain accurate records of service activities.
- Technical Certifications:Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are advantageous.
- Purchase Order Management:Experience with processing and tracking purchase orders. Knowledge of inventory management and procurement processes.
- Adaptability:Ability to adapt to new technologies an
📌 IT Field Services (Gurugram)
🏢 MKS
📍 Gurugram
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