As a Sales Executive at the Godrej Interio showroom in Nagpur, you will be the primary point of contact for walk-in customers — guiding them through furniture and lifestyle solutions that match their needs, taste, and budget. This role blends consultative selling with product knowledge, requiring both interpersonal warmth and a structured sales approach.
KEY RESPONSIBILITIES
Customer Engagement
- Welcome and engage walk-in customers, understand their requirements, and offer tailored product recommendations
- Conduct effective product demonstrations across furniture categories — bedroom, living, dining, office, and storage
- Build rapport with customers to convert inquiries into confirmed orders
Sales & Target Achievement
- Achieve monthly and quarterly individual sales targets as set by the showroom manager
- Track and follow up on leads, quotations, and pending orders proactively
- Cross-sell and up-sell relevant product lines to maximize order value
Showroom Operations
- Maintain display standards — ensure products are well-presented, priced, and labelled at all times
- Coordinate with the back-office / logistics team for order processing, delivery timelines, and after-sales service
- Record customer interactions, orders, and feedback accurately in the showroom MIS / CRM system
Relationship Management
- Build long-term relationships with repeat and referral customers
- Handle customer concerns and escalations with empathy and professionalism
- Actively seek customer feedback and share insights with the showroom team for improvement
Must-Have
- Solid communication in English, Hindi & Marathi
- Customer-first attitude with active listening skills
- Basic profic