If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting recent direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Manager Operations.
In this role, you will:
- Markets and Security Services data Operations Instrument is a shared service organization created in 2010 which provides Reference data information across entities within HSBC Group.
- The responsibility of this role would be to own and manage enterprise reference data Creation, Amendment,
Calendar and Ratings data for various asset classes in the department (Fixed Income, Equities, Derivatives & FX Business etc.).
- The responsibilities also include the management of Instrument Reference data which includes creation, amendments, queries, ratings and calendar data via third party vendors, as well as update internal data tasks to support both external and internal data on HSBC systems for the above-mentioned products.
- Effectively drive and manage change to achieve team goals (e.g. process improvements/changes in procedures). Plan & promote Band Progression to meet Business requirements and Staff expectations.
- Lead by example through service excellence and driving quality initiatives for improved Customer Satisfaction. Drive staff development through soft skill training, personal development plans and performance management reviews.
- Reward and recognize service excellence and keep staff morale high through Celebr
📌 Manager Operations (Bengaluru)
🏢 HSBC Global Services
📍 Bengaluru
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