Category:
Consultant

Job Type:
Full time

Location:
Thane

Job Duties & Responsibilities

Handle all incoming and outgoing calls in a prompt, polite, and professional manner.

Transfer calls to the appropriate team members, deliver messages accurately, and respond to general inquiries about business hours, services, and location.

Ensure all landline numbers are functional and report any issues to the Admin Department without delay.

Cross-check CRM inquiries and accurately enter all client details within 30 minutes of receiving the inquiry.

Keep the reception area clean, organized, and presentable at all times.

Support administrative tasks, assist current employees with documentation and joining formalities, and train new joiners on telephone etiquette and front desk procedures.

Maintain daily reports accurately, ensure timely call follow-ups, and coordinate effectively with internal teams.Job Duties & Responsibilities

Handle all incoming and outgoing calls in a prompt, polite, and professional manner.





Transfer calls to the appropriate team members, deliver messages accurately, and respond to general inquiries about business hours, services, and location.

Ensure all landline numbers are functional and report any issues to the Admin Department without delay.

Cross-check CRM inquiries and accurately enter all client details within 30 minutes of receiving the inquiry.

Keep the reception area clean, organized, and presentable at all times.

Support administrative tasks, assist new employees with documentation and joining formalities, and train new joiners on telephone etiquette and front desk procedures.

Maintain daily reports accurately, ensure timely call follow-ups, and coordinate effectively with internal teams.

Location: BTW Visa Services (India) Pvt Ltd Office no 702, Pranav Building, Gaondevi Road,Opp Gaondevi Bus Depot, Thane - 400602

Salary - ₹15,000 - ₹18,000 per month

📌 Customer Service Representative (Thane)
🏢 BTW Visa Services
📍 Thane