Prismos Beauty is hiring a proactive and detail-oriented B2C Logistics & E-commerce Executive to manage our day-to-day e-commerce logistics, order fulfilment, shipping, delivery coordination, returns, and marketplace operations.

Key Responsibilities
- Manage daily B2C order processing, fulfilment, and dispatch operations.
- Process and monitor orders received through Shopify and e-commerce marketplaces.
- Handle orders across platforms such as Amazon, Flipkart, Myntra, and Shopify.
- Coordinate shipments through Shiprocket and other courier/logistics partners.
- Generate shipping labels, invoices, manifests, and dispatch documentation.
- Track shipments and ensure timely delivery of customer orders.
- Follow up with courier partners regarding delayed, lost, or undelivered shipments.
- Handle NDR, RTO, returns, exchanges, cancellations, and reverse logistics.
- Monitor prepaid and COD orders.
- Coordinate with warehouse, inventory, customer support, and other internal teams.
- Maintain accurate records of orders, shipments, returns, and deliveries.




- Resolve order and logistics-related issues efficiently.
- Work towards reducing delivery delays, RTOs, and logistics-related customer complaints.
- Prepare daily and weekly reports for orders, dispatches, deliveries, returns, and pending shipments.

Required Skills & Qualifications
- 1-2 years of experience in B2C logistics, e-commerce operations, order fulfilment, or a related role.
- Bachelor’s Degree in any discipline.
- Familiarity with:
- Amazon Seller Central
- Flipkart Seller Hub
- Myntra or similar marketplaces
- Shopify
- Shiprocket
- Good understanding of e-commerce order fulfilment and last-mile delivery.
- Basic knowledge of inventory and warehouse coordination.
- Positive computer knowledge.
- Good verbal and written communication skills.
- Strong coordination and follow-up skills.
- Good attention to detail and organisational skills.
- Ability to manage multiple orders and operational tasks simultaneously.
- S

📌 c Logistics (Jubilee Hills)
🏢 Prismos beauty
📍 Jubilee Hills