Job description:
Job Title: Retail Sales Executive - Luxury Products (Pens & Accessories)
Location: Makoba - Chennai Retail Store
Experience Required: Minimum 2-3 Years in Luxury Retail

About Makoba:
Makoba is India’s premier destination for luxury writing instruments, lifestyle accessories, and timeless gifts. Representing globally renowned brands such as Montblanc, Namiki, Sailor, Lamy, Leonardo, Graf von Faber-Castell, Visconti, Montegrappa, and more, Makoba offers an unmatched luxury retail experience. With an unwavering commitment to quality and personalized service, Makoba is where passion meets precision.

Role Overview:
Key Responsibilities
- Greet and assist walk-in customers with warmth, professionalism, and attention to detail
- Demonstrate in-depth product knowledge of luxury pens, corporate gifts, and lifestyle accessories
- Understand customer needs and offer tailored recommendations based on style, utility, and budget
- Achieve and exceed individual and store sales targets through consultative selling




- Maintain impeccable visual merchandising and stock presentation standards
- Build and nurture relationships with high-value clientele, including follow-ups and CRM
- Handle billing, inventory, and POS systems with accuracy
- Support team members and contribute to the store’s overall performance and brand reputation

What We’re Looking For:
- 2-4 years of retail experience in luxury products (e.g., watches, pens, jewellery, perfumes, fashion)
- Excellent communication skills in English & Hindi; knowledge of other regional languages is a plus
- Robust customer service orientation with a refined, courteous demeanour
- Sales-driven mindset with a passion for luxury and fine craftsmanship
- Tech-savvy and comfortable using POS systems and CRM tools
- Availability to work weekends, holidays, and retail hours as required

What We Offer
- A chance to work with India’s largest curated collection of Luxury & Premium Writing Instruments
- Exposure to iconic glob

📌 Retail Sales Executive (Chennai)
🏢 MAKOBA
📍 Chennai