Qualifications, and Job Description
- Graduate
- Good Communication skills
- The Tele-counselor will be responsible for engaging with potential students via phone to provide program information
- Interaction: Conduct inbound and outbound calls, answer inquiries, and provide information or support.
- Needs assessment: Listen to Student concerns and assess their needs to provide personalized advice and solutions.
- Guidance and support: Offer expert advice on a range of topics, such as academic programs, career paths, or personal challenges.
- Record keeping: Maintain detailed and accurate records of interactions.
- Follow-up: Conduct follow-up calls to ensure client satisfaction