We are looking for Trainee Support Engineer
Department: IT Infrastructure / Network
Experience: 0-1 Year (Freshers can apply)
Employment Type: Full-Time
Immde Joiner only
Job Summary:
Key Responsibilities:
- Assist in monitoring network devices including routers, switches, and firewalls.
- Perform basic troubleshooting of LAN/WAN connectivity issues.
- Support network configuration and maintenance activities.
- Handle user connectivity issues and provide technical support.
- Monitor network performance and escalate issues when required.
- Maintain network documentation and update records.
- Assist senior engineers in network implementation and troubleshooting.
- Follow IT security guidelines and company policies.
Required Skills:
- Basic understanding of networking concepts (LAN, WAN, TCP/IP, DNS, DHCP).
- Knowledge of OSI & TCP/IP models.
- Basic understanding of routers, switches, and firewalls.
- Familiarity with IP addressing and subnetting.
- Good troubleshooting and analytical skills.
- Good communication and willingness to learn.
- Knowledge of office 365 and Linux is advantage.
Preferred Skills (Added Advantage):
- CCNA certification or training.
- Knowledge of Cisco networking devices.
- Basic understanding of network monitoring tools.
- Basic knowledge of Windows/Linux operating systems.
Education:
- Bachelor's degree in computer science, IT, Electronics, or related field.
- Freshers with relevant networking knowledge are encouraged to apply.
Skills & Competencies:
- Strong problem-solving ability.
- Positive attitude and willingness to learn.
- Ability to work in a team environment.
- Good verbal and written communication skills.