Job Information:
- Industry IT Services
- Date Opened 07/15/2026
- Job Type Technical Support
- Work Experience 0-1 years
- City Airoli, Navi Mumbai
- State/Province Maharashtra
- Country India
- Zip/Postal Code 400080

What we want:
Who we are:
- Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech Platform offering Digital Advertising, Marketing and Monetization (MadTech) & Digital Identity, and Cloud Infrastructure (CloudTech) caters to Businesses, Digital Marketers, Advertising Agencies, Digital Publishers, Cloud Providers, and Technology companies.About ConnectReseller:
- ConnectReseller is an ICANN Accredited Domain Name Registrar, dedicated to providing top-notch domain registration and management services to businesses worldwide. With a focus on exceptional customer service and cutting-edge technology, we empower our clients to establish a robust online presence.What you will do:
- Serve as the first point of contact for technical queries and issues from clients
- Troubleshoot and resolve issues related to domain registration, transfers, and renewals.




- Provide support and guidance on DNS configuration, zone record management (A, CNAME, MX, TXT, etc.), and domain propagation issues.
- Assist clients with TLD-specific requirements, restrictions, and policies.
- Coordinate with internal technical teams to escalate and resolve complex issues.
- Maintain accurate records of client interactions and issue resolutions using the ticketing system.
- Educate and guide clients on platform features and best practices.
- Stay updated with the latest trends and changes in the domain and DNS ecosystem.

Requirements:
- Strong problem-solving and troubleshooting abilities
- Ability to explain technical concepts clearly to non-technical users
- Basic understanding of networking concepts (DNS, IP, HTTP/S, APIs) is a plus
- Excellent verbal and written communication skills
- Strong interpersonal and customer service orientation
- Ability to manage multiple requests in a

📌 Client Servicing Specialist (Airoli)
🏢 Vertoz
📍 Airoli