Lucknow, Uttar Pradesh

Job Summary

To lead and build well-defined capability organization that meets the current business needs and future market demands for the assigned capability based on HCL's business focus and growth plan.

Preferred Location: Offshore /Noida

Experience 15+ years relevant experience

The role ensures predictable delivery, solution integrity, commercial performance, and capability development across SAP landscapes (eg. ECC6, cFIN, BW, GTS, Ariba, Workday..)

Must Have:
Delivery Leadership

Own offshore delivery across:
Projects

Enhancements

Project support ( ASM)

Ensure SLA/KPI adherence

Drive quality assurance and governance
Oversee planning: sprint or phased

Manage resource allocation
- and utilisation

Own RAID

Accountabilities:
On Time, on budget delivery

Defect leakage control

Zero critical SLA breaches

Capacity planning and forecasting
Key Modules: FI, CO, PS, FSCM, TRM, cFIN, Tax, MM, PP, SD, WM / EWM, APO / IBP
Technology Stack: SAP, ServiceNow, Jira, SolMan

Strong communication & client facing

Positive to have





AI & Analytics Enablement

Identify AI and analytics use cases aligned to Finance value streams

Support pilots, PoCs, and phased scaling of AI initiatives

Promote AI awareness and adoption across teams

Key Responsibilities

1. To define career path for team members and align closely with delivery management for better skill development and utilization

2. To drive capability-oriented resourcing and recruitment process by working closely with recruitment and resourcing teams.

3. To drive IP and thought leadership activities with SAP global communities for creating content for integrated business processes.

4. To initiate| develop and enhance the capabilities in line with product and technology roadmap| aligned to the market needs and develop activities targeting knowledge growth.

5. To provide expertise in customer life cycle activities
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📌 Senior Capability Manager (Lucknow)
🏢 HCLTech
📍 Lucknow