Key Responsibilities
- Manage and update company profiles on IndiaMART, TradeIndia, and ExportersIndia.
- Handle customer inquiries received through B2B portals and coordinate with the sales team.
- Manage the company's Shopify store, including product uploads, inventory updates, and order tracking.
- Create and update product listings, images, and descriptions.
- Coordinate dispatches with the warehouse/logistics team and ensure timely order processing.
- Maintain records of inquiries, orders, dispatches, and customer communications.
- Generate daily and weekly reports on leads, sales inquiries, and portal performance.
- Coordinate with internal teams to ensure smooth order fulfillment and customer satisfaction.
Required Skills:
- Knowledge of Digital Marketing.
- Hands-on experience with Shopify.
- Experience handling IndiaMART, TradeIndia,
and ExportersIndia portals.
- Good communication and customer handling skills.
- Basic knowledge of MS Excel and MS Office.
- Ability to manage multiple tasks and meet deadlines.
Qualifications
- Graduate in Marketing, Business Administration, or any relevant field.
- 1-3 years of relevant experience in Digital Marketing, E-commerce, or B2B portal management.
Preferred Skills
- Knowledge of SEO, social media marketing, and online lead generation.
- Experience in dispatch coordination and order management.
- Solid organizational and problem-solving skills.