Experience
5-8 YearsJob Description
Roles and Responsibilities:

Design deployments: Architect software delivery and patch management strategies.
Co-management setup: Configure workloads between SCCM and Microsoft Intune.
Asset optimization: Analyze Lansweeper data to identify unauthorized software.
Image creation: Build and maintain Windows Autopilot and OS deployment (OSD) images.
Strategy roadmaps: Define the global enterprise endpoint and up-to-date management strategy.
Infrastructure design: Architect global SCCM, Intune, and Lansweeper environments.
Vendor governance: Manage licensing, vendor relationships, and compliance audits.
Security alignment: Partner with security teams to enforce compliance baselines.
Team leadership: Mentor junior engineers and oversee daily operational deliverables.
Driving key KPI improvement month on month
Drive Knowledge Management , Process management, Client sign off
Drive Key initiatives, CSIP, Automations , Customer Value additions
Drive Ticket Reduction, Effort Reduction,
Lead Client discussion on Key initiatives driving and outcomes




Lead MSR/QBR , drive Ops as per Client Sensitivities and Priorities
Understanding of Benchmarking , Best practices as per industry standard and peer companies which can be driven in the area assigned
Understanding and adopting AI in the area of operation and able show value addition to client.
Drive CSAT and TCSAT >4.5 /5.

Qualifications and Education Requirements:

Degree: Bachelor’s degree
8+ years infrastructure experience.
Certification: Microsoft Certified: Enterprise Administrator Expert or equivalent.
Frameworks: ITIL v4 certification or deep operational knowledge.
Candidates who are confident of clearing extensive Background verification till previous Organization only shall apply.

Preferred Skills:

Cloud Security: Experience with Microsoft Defender for Endpoint.
Multi-Platform: Managing diverse fleets including Windows, macOS, iOS, and Android.

Behavioral Attributes:

Leadership: Proven

📌 Sr. Consultant (Pune)
🏢 Yash Technologies
📍 Pune