Position Summary...
What you'll do...
As the Senior Director – eCommerce for Sam’s Club’s India Development Center (IDC) in Chennai, you will lead a multi-domain engineering organization that builds and operates the technology platforms that power Sam’s Club’s eCommerce business. Your scope spans eCommerce (Member Journeys like Cart & Checkout, Amends & Services like Tire & Battery Center, Health & Wellness, Digital Cakes etc.). You will convert strategy into scalable software, data, and AI solutions—across mobile, cloud services, while building a high-performing leadership bench and collaborating closely with U.S. product, business, and operations partners.
As a leader based out of Chennai, you will also be a site lead & people leader for all the cross functional teams representing Sam’s Club
About Team:
Sam's Club is our membership warehouse club, a business model that provides our members with high-quality products at prices that are unrivalled by traditional retail. Sam's Club provides a carefully curated assortment of items, as well as developing and leading technologies and services.
What you’ll do (Top responsibilities)
Lead the eCommerce portfolio
Build scalable, AI‑enabled platforms for eCommerce & Services
Serve as site leader and culture champion
Collaborate closely with U.S. and India teams to deliver business outcomes
Drive engineering excellence and platform reliability
Manage cross‑domain portfolio, governance, and investment.
Grow and mentor a solid leadership bench
What you’ll bring (Top qualifications)
Deep eCommerce domain & Operational expertise.
Extensive experience with technologies that support eCommerce & customer facing journeys
Proven large‑scale engineering leadership.
15+ years of experience in software engineering, with 8+ years leading multi‑layer organizations (through Directors and Sr. Managers) delivering mission‑critical systems. Demonstrated success running complex, multi‑product portfolios and platform roadmaps in a global enviro