13 Aug
|
SS&C Technologies
|
Gurugram
13 Aug
SS&C Technologies
Gurugram
As a leading financial services and healthcare technology company based on revenue, SS&C; is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C; for expertise, scale, and technology.
Job Description
Job Summary:
We are seeking an experienced and dynamic Manager to lead a team at GlobeOp India - Gurgaon. The successful candidate will be responsible for overseeing daily operations, driving team performance, and contributing to the achievement of departmental and organizational goals within our financial services operations.
Job Responsibilities:
* Manage and mentor a team of professionals, fostering a team-oriented and high-performing work environment.
* Oversee daily operational activities, ensuring adherence to established procedures, service level agreements, and regulatory requirements.
* Monitor team performance against key performance indicators (KPIs) and implement strategies for continuous improvement.
* Conduct regular performance reviews, provide constructive feedback, and identify training and development needs for team members.
* Act as a point of escalation for complex issues and client inquiries, ensuring timely and effective resolution.
* Collaborate with senior management to develop and implement departmental strategies and initiatives.
* Identify opportunities for process enhancements and automation to improve efficiency and accuracy.
* Ensure compliance with internal policies, external regulations, and audit requirements.
* Prepare and present performance reports to senior management.
* Participate in recruitment and selection processes for new team members.
Job Qualifications:
* Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
* Minimum of 5-7 years of experience in financial services operations, with at least 2-3 years in a supervisory or m
📌 Associate (Gurugram)
🏢 SS&C Technologies
📍 Gurugram