Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting
everyday health in the hands of millions. In just three years since our launch,
we’ve grown, evolved and are now entering an exciting new chapter – one filled
with bold ambitions and enormous chance.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®,
Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing
categories. What sets us apart is our unique blend of deep human understanding
and trusted science.

Now it’s time to fully realise the full potential of our business and our
people. We do this through our Win as One strategy. It puts our purpose – to
deliver better everyday health with humanity – at the heart of everything we do.
It unites us, inspires us, and challenges us to be better every day, driven by
our agile, performance-focused culture.

About the Role

We are seeking a Principal Engineer, Cross Functional Services Engineering
(CFSE) to lead the design, delivery, and continuous evolution of enterprise




service management solutions across Haleon. This role combines deep technical
expertise, product ownership, stakeholder management, and program leadership to
drive innovation and operational excellence across critical platforms, primarily
ServiceNow and OpsRamp.

As a key member of the CFSE Engineering team, you will partner with business and
technology stakeholders to define strategic roadmaps, deliver scalable
solutions, and ensure the effective operation of enterprise services. You will
oversee one or more products and capabilities including IT Service Management
(ITSM), IT Operations Management (ITOM), CMDB, Event Management, LSD, IRM,
Employee Self-Service, Strategic Portfolio Management, HR Service Delivery,
Customer Service Management, Integration Frameworks, Monitoring Tools, AIOps,
and Command Centre solutions.

You will lead Agile product teams and managed service partners, ensuring
successful delivery of programs, plat

📌 Principal Engineer (Bengaluru)
🏢 Haleon
📍 Bengaluru