Job Title: Regional Head of Service - Chennai (AGM or DGM Level)

Location: Chennai

Reports to: Chief Operating Officer

Desired Profile
- Minimum 15 years of experience in Vehicle Service, with a minimum 2 years of experience in a similar role with any leading automobile dealership.
- Must be a graduate or diploma holder.
- Age below 50 years is preferred.
- Ability to build high-performing teams.
- Excellent business networking and interpersonal skills.
- Familiarity with contemporary business practice and digital orientation.
- Customer centricity and quality orientation.
- Excellent analytical skills to evaluate financial and non-financial performance.
- Familiarity with Commercial Segment Vehicles is a mandate requirement.

Key Responsibilities
- Prepare an action plan to meet the financial target of the region based on market conditions, monitor the achievements, take corrective action if the target is not achieved.
- Observe Workshop activities like vehicle flow,



outflow and residual vehicles in the shop floor and initiate actions for any debottlenecking that may be required.
- Drive innovative customer satisfaction /retention programs to deliver greater Customer Delight Index
- Lead the implementation of any new initiatives required to improve dealerships' operations and customer experience.
- Provide overall guidance to the regional service team for the effective implementation of service strategy and performance.
- Be the custodian of the overall P&L; management of the region.
- Liaison with TML Service Officials.
- Drive periodic service process audits to assess service quality in the units and initiate improvement actions as required.
- Authorise of disposal of scrap and used oil as per internal circular from HO, also arrange disposal of Hazardous waste.
- Monitor Creditors & debtors with in approved limit.
- Oversee the deployment and utilization of assets

Pay: Up to ₹2,500,000.00 per year

Benefits:
- Provident Fund

Work Location: In person

📌 Deputy General Manager of Service-automobile (Chennai)
🏢 EINSATZ Technologies
📍 Chennai